Define Dutch Privacy Policy
Define Dutch — Privacy Policy
Thanks for choosing Define Dutch! Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, tutor-coach sessions, and related tools.
1. Information We Collect
1.1. Information You Provide
When you sign up, book sessions, or contact us, we may collect:
Name, email address, and phone number.
Payment details (processed securely by Stripe — we don’t store card numbers).
Your Dutch learning preferences, level, and progress.
1.2. Information We Collect Automatically
When you use our website or platform, we may collect:
Usage data (e.g., page visits, clicks, time spent).
Device, browser type, and operating system.
IP address and general location.
Cookies and similar tracking tools (for login, analytics, and personalization).
2. How We Use Your Information
We use your information to:
Provide and personalize our tutor-coach learning services.
Process transactions securely.
Improve our platform, website, and overall learning experience.
Communicate updates, support messages, or special offers (you can opt out anytime).
Comply with legal obligations (like tax and accounting requirements).
3. How We Share Information
We do not sell your personal information. We only share it with:
Service providers (e.g., Stripe for payments, email providers for communication).
Tutor-coaches matched with you, so they know your name, level, and learning goals.
Legal authorities if required by law or to protect rights and safety.
Everyone we share data with is required to keep it secure and use it only for the intended purpose.
4. Cookies & Tracking
We use cookies to:
Keep you logged in.
Save your preferences.
Analyze traffic and improve functionality.
You can control or delete cookies in your browser settings, but some features may not work properly without them.
5. Your Rights (GDPR)
As an EU resident, you have the right to:
Access your personal information.
Correct or update it.
Request deletion of your data.
Restrict or object to certain types of processing.
Opt out of marketing emails at any time.
To make a request, contact us at info@definedutch.com.
6. Data Security
We take security seriously: SSL encryption, secure servers, and limited access controls protect your data. But no system is 100% secure, so we recommend using a strong password and logging out after use.
7. Children
Define Dutch is not intended for children under 16. We do not knowingly collect personal data from children without parental consent.
8. International Users
Your data may be stored or processed outside your country, but always in line with GDPR requirements. By using Define Dutch, you consent to this processing.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If significant changes are made, we’ll notify you via email or a notice on our website.
10. Contact Us
Have questions or concerns about your privacy? Reach us at: